GreenHomes America Goes Live with Microsoft Dynamics CRM from Iteration2

Leading Microsoft Dynamics Gold Certified Partner Iteration2 Provides Integrated Solution to Innovative Home Performance Service Provider.

Irvine, CA – December 21, 2006 – Iteration2 (www.iteration2.com), the award winning provider of enterprise-wide business solutions and the 2005 and 2006 US Microsoft Business Solutions Partner of the Year, announced today that GreenHomes America has gone live with Microsoft Dynamics CRM, also known as Microsoft’s Customer Relationship Management Solution. Headquartered in Buffalo, New York, GreenHomes America is an innovative home performance service provider that delivers innovative and affordable energy solutions utilizing a scientific, whole-home approach based on building science principles.

As energy conservation continues to be a top priority across the country, GreenHomes America is meeting customer’s needs by delivering solutions to help customers improve the indoor comfort, health and safety of their homes while at the same time reducing energy usage by at least 25%, guaranteed. The heightened demand for their services lead them to quickly consolidate their disparate customer management databases for a single repository that easily integrates with their existing business and financial management systems.

By implementing Microsoft Dynamics CRM, GreenHomes America now has a scalable solution that provides real-time visibility into their daily operations. All departments within the organization now enjoy the benefits of an integrated solution that enables them to be proactive in their customer service efforts and helps improve efficiencies throughout the company. Microsoft Dynamics CRM enables them to easily access and manage their customer communication, quickly schedule home energy advisors, manage lead generation programs, capture sales pipeline information and trend customer data. By leveraging technology in all facets of their business GreenHomes America is able to consistently deliver the highest level of service to their customers.

Brett Knox, President of GreenHomes America explains, “We selected Iteration2 because they have a strong track record for successful implementations and an exceptional service delivery team. Iteration2 ensured we had a rapid implementation that mapped our business processes to the technology. Their deep knowledge in Microsoft Dynamics CRM and Microsoft technologies was instrumental to the success of this project.”

“We are proud to partner with GreenHomes America to deliver a flexible solution that will adapt to their growing business. This is another great Iteration2 customer that has gone live on Dynamics CRM which speaks to the momentum of the Microsoft solution and to the success Iteration2 is experiencing delivering the Dynamics solution to our customers,” says Mark Veronda, Director of Professional Services at Iteration2.

GreenHomes America is currently operating all of Microsoft’s Enterprise Applications and will be implementing Microsoft Dynamics AX and Field Services for Microsoft Dynamics AX in 2007.