Del Air Selects Iteration2 and Field Services for Microsoft Dynamics AX Solution to Accelerate Growth Strategy

Microsoft industry builder solution, Field Services for Microsoft Dynamics AX will optimize operations and expand opportunities for rapidly growing enterprise.

Orlando, FL -- Iteration2 (www.iteration2.com), an award winning provider of enterprise-wide business solutions announced today that Del-Air Heating, Air Conditioning & Refrigeration, Inc. has selected Iteration2 to optimize business processes and support the company’s growth strategy with Enterprise Software Platform Microsoft Dynamics AX and Iteration2’s Field Services for Microsoft Dynamics AX Solution. Del-Air joins a growing number of rapidly growing and agile companies which have selected the Microsoft Dynamics AX solution and Iteration2 based on Iteration2’s ability to deliver a superior enterprise software implementation experience that is easier to use, less complex, and more affordable than solutions from SAP and Oracle.

Del-Air is one of the fastest growing product and service organizations in Florida specializing in Air Conditioning, Heating, Indoor Air Quality, Appliances and Electrical Services. Currently they have the largest service fleet of professional technicians in the greater Orlando area available 24 hours a day, 7 days a week. Over the last few years their company has experienced significant growth and therefore they were in need of a company wide solution that could easily replace their numerous disparate systems and processes. Del-Air knew the right solution had to have superior out-of-the-box functionality to keep up with their fast paced business environment. They also required a friendly user-interface and flexible reporting tools. Iteration2 clearly demonstrated that Microsoft Dynamics AX could satisfy and surpass all of these requirements. Del-Air will also leverage Iteration2’s Field Services for Microsoft Dynamics AX which will increase efficiency, reduce operating costs and build customer loyalty by integrating information, people and resources to better manage the work order life cycle.

“It was critical that we selected an enterprise solution that could provide all the rich functionality we required to run our business, but it also needed to be flexible, easy to use, and provide a smooth integration with our existing Microsoft technology infrastructure. Iteration2 clearly demonstrated that all of our complex requirements and expectations would be exceeded with Microsoft Dynamics AX,” said Richard Fortin, Chief Operating Officer at Del-Air. “Iteration2 was also recently selected as Microsoft’s U.S. Partner of the Year for the second year in a row which confirmed that we selected the right implementation partner.”

“Del-Air is a highly regarded service company and we look forward to helping them keep up with new opportunities while continuously developing new ways to exceed their customer’s expectations,” said Gary Peterson, Vice President at Iteration2. “In a highly competitive marketplace companies must have the flexibility to quickly respond to the changing needs and interests of customers. The rich functionality of Microsoft Dynamics AX will allow Del-Air to have a real-time view of processes and information to improve relationships with customers and create efficiencies that directly impact the company’s bottom line.”